To order, log in to your account. If you don’t have one, you may create an account on the sign-in page. Once logged in, browse the available school items on our website and use the filters to refine your search by category or price. Add your selected items to the cart and proceed to order. Once your order is placed, you will receive an email invoice with payment instructions.
Payments for books should be made at the RTU Cashier in your respective branch, while payments for uniforms must be settled directly with the BAU or supplier every Thursday from 9 AM to 4 PM. Once an order is placed, you will receive an email containing the details of your purchase along with the designated date for payment.
For books, returns are only allowed in cases where there are missing pages or damages (e.g., torn or defective copies). To process a return, you must visit the BAU office. For any other concerns regarding books, BAU will still handle the issue.
For uniforms, returns are not allowed. To ensure the correct size, students must try on the uniform upon claiming it before leaving the premises.
For books, refunds are generally not allowed unless it is a special case. In such instances, students must coordinate with BAU for further evaluation and approval.
For uniforms, refunds depend on the supplier's policy. If a refund is permitted, the supplier will set a deadline for returning the uniform to process the refund.
If your size is not available, you still have the option to place an order, but you may need to wait for restocking. Our supplier also offers customization to accommodate different body types. To proceed with a custom size, you will need to contact the supplier directly to discuss your preferred size, any additional charges, and the estimated processing time. Once your customized uniform is ready, you will receive a notification via email regarding the pickup schedule.
No, payments will not be accepted past the invoice date. We strictly follow scheduled payment deadlines to ensure an organized process and prevent overcrowding at payment centers. Please make sure to settle your payment on time to avoid any inconvenience.
Yes, you can still order uniforms even if they are out of stock. Once your order is placed, it will be added to the pre-order list, and you will receive an email from BAU once the uniform becomes available. This ensures that students are properly informed when their ordered uniform is ready for pickup.